Payment Terms
Last updated:
MediVault subscriptions (Google Play)
MediVault Consultant subscriptions are billed and collected entirely through Google Play Billing — SolvITPro never receives or stores your card details. Subscriptions renew automatically at the interval and price shown at the time of purchase, until cancelled. You can view, manage, or cancel your subscription at any time from your Google Play account's Subscriptions page.
Manually invoiced charges
Additional work agreed separately from your Play Store subscription — such as on-site configuration or staff training — is billed via a system-generated invoice from SolvITPro, emailed to your registered account address. Each invoice lists every charged item individually.
Payment for an invoiced charge is due within 14 days of the invoice date, by the method arranged directly with SolvITPro at the time of the engagement. SolvITPro does not currently collect online payment for these charges through this website or the application.
Refunds
- Subscription charges collected through Google Play follow Google Play's own subscription refund policy
- Refund requests for manually invoiced charges are handled case-by-case — contact admin@solvitpro.com
Taxes
SolvITPro is not currently registered for VAT or GST. Invoices are issued without a tax line. This will be updated here if that changes.
Changes to these terms
We may update these payment terms from time to time; the date at the top of this page reflects the most recent change.
Contact
Questions about billing, subscriptions, or an invoice can be sent to admin@solvitpro.com.
